BlackVPN Users Reviews

7.0
7
3
Good
Based on 10 user reviews

Customers score for BlackVPN

Pricing
7.0 / 10
Speed
7.0 / 10
Support
7.0 / 10
Features
7.0 / 10
Security
7.0 / 10
Lelia Jennings
Israel
  • Pricing4.0
  • Speed4.0
  • Support8.0
  • Features4.0
  • Security6.0
5.2

Trial period

Plan used: 3 Months
I find that the trial period that BlackVPN offers is fair as compared to other VPNs that I have used before. I have been able to test their services from time to time to evaluate whether they keep their promise. Well, I am impressed.
Jason Greer
United Kingdom
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Flexible pricing

Plan used: 3 Months
I have never found a reliable VPN provider that has flexible pricing as BlackVPN does. I am always at liberty to choose from a range of plans that suit my budget. Often I choose a monthly plan as you can never know when things could change with the provider.
Nelle Ramos
South Africa
  • Pricing10
  • Speed8.0
  • Support10
  • Features10
  • Security10
9.6

Numerous simultaneous connections

Plan used: 3 Months
Thanks to BlackVPN that I can connect to more than five different devices at a go. This helps me a lot when using all my gadgets at home whether for internet purposes or gaming.
Dollie Luna
United States
  • Pricing8.0
  • Speed2.0
  • Support4.0
  • Features2.0
  • Security2.0
3.6

Few servers

Plan used: 3 Months
I am a frequent traveler and when signing up for the BlackVPN services, I thought that I would be using the VPN services outside Europe. To my surprise, they have few servers which is so disappointing.
Gerald Caldwell
Netherlands
  • Pricing8.0
  • Speed10
  • Support8.0
  • Features10
  • Security10
9.2

Constantly high speeds

Plan used: 1 Month
I have tried out other VPNs that only go slow right after connecting to their services. With BlackVPN, the story was different as the speeds are constantly high. Streaming videos and downloading torrents is relatively fast.
Gabriel Cook
Mexico
  • Pricing4.0
  • Speed6.0
  • Support10
  • Features4.0
  • Security6.0
6.0

Friendly customer care desk

Plan used: 1 Month
The customer care team are always there ready and willing to help out on the issues I face with their BlackVPN offers. Nonetheless, they should reconsider adding a live chat option to make things easier and convenient.
Alan Matthews
  • Pricing10
  • Speed6.0
  • Support2.0
  • Features8.0
  • Security4.0
6.0

Reasonable price plans

Plan used: 12 Months
Some might say that BlackVPN price plans are costly but I find them reasonable. In fact, I normally go for a two year plan when I am certain that I would be busy throughout the year.
Nina Dean
United States
  • Pricing8.0
  • Speed10
  • Support10
  • Features10
  • Security10
9.6

Supports different OS Platforms

Plan used: 1 Month
Whether I use windows, Linux or MacOS, I simply choose BlackVPN provider. It is simply the best among the rest. No lags, and great speeds are another convincing reason to choose the provider.
Willie Watkins
Luxembourg
  • Pricing8.0
  • Speed10
  • Support10
  • Features10
  • Security10
9.6

Wide range of protocols

Plan used: 12 Months
There are a wide range of protocols to choose from which makes their VPN service delivery appealing and worth its price tag. Its definitely worth the try.
Raymond Norton
Japan
  • Pricing6.0
  • Speed4.0
  • Support2.0
  • Features2.0
  • Security2.0
3.2

No live chat

Plan used: 3 Months
Each time I try contacting the customer care desk they are normally absent. I feel frustrated at the fact that BlackVPN lacks live chat that would have made it easy to communicate to them during emergencies.

BlackVPN Expert Review

8.5
Privacy
9 / 10
Pricing
8 / 10
Speed
8 / 10
Support
9 / 10
Features
8 / 10
Security
9 / 10

Black VPN Review

In the VPN arena, it’s all about what the VPN brings to the table. That is about the only thing that will get customers throwing out one VPN in favor of the other. In a world where every tech company with an Internet connection claims to be the best VPN provider, you cannot afford to leave anything to chance in terms of rigorously scrutinizing all VPNs before you decide on one. Blink for way too long and you will be stuck with a VPN that gives you very little benefits for a jaw-dropping amount of money. It is for that reason that we will look into the world of the Hong Kong-based VPN, Black VPN, shall we?
Black VPN is a VPN that has made quite a name for itself so far. It was founded in the Netherlands, but later relocated to Hong Kong in 2012 in order to stay below the radar of the "14 eyes", which involved endless court orders, NSA surveillance and data retention laws.
Since it launched, Black VPN has been able to impress many on nearly all fronts, which is a rare thing in the world of VPNs.

Is My Privacy Protected with BlackVPN?

A couple of years ago Black VPN used to keep connection logs of when their users when they logged in and when they disconnected for 7 days on their Privacy VPNs and 30 days on their TV VPNs. However, in recent times they delete all your connection logs as soon as you disconnect from the service which is a brilliant improvement. As opposed to some other VPNs, Black VPN cannot hand out any logs or your true IP address to the authorities when called upon because they literally doesn’t have any of that data. What prompted this change?
“Mostly it’s a change in philosophy of how we maintain your privacy while also acting to prevent abuse that can shut our VPN servers down.
Instead of keeping connection logs to deter abuse, we’ll rely on reacting to incoming abuse reports by temporarily blocking access to those sites and services that are being abused.
We may also monitor connections to the IPs being abused in order to locate and ban the abuser. We’ll keep the monitoring in place until the abuse stops, usually just a few days.
Most blackVPN users won’t be affected as we will only monitor the website(s) and service(s) being attacked in order to find the culprit.
That’s our open and honest explanation of how we mitigate abuse while respecting your privacy — with no logs.”

How Much is BlackVPN? Is There a Free Trial?

Black VPN offers a great deal of flexibility when it comes to pricing. Their global package will set you back €9.50 per month, while their annual package is €99, and yes, all prices are in Euros. This affords you servers in the UK, US, Canada, Brazil, Australia, Japan, Ukraine and 11 countries in the EU. You will also have access to P2P-ready severs as well. However, if you think this is way out of your price range, you can go for the US-only or UK-only plan that will only cost you €5 per month or €49 per year. Alternatively, you can go for a combination of UK +US servers for bypassing censorship and enhancing streaming capabilities for €7.50 per month or €75 per year.
All of Black VPNs plans are backed by a strong 14-day money back guarantee without data restrictions. There is also a 3-day free trial that grants you premium access of their global package. You only need to download their app from the Google Play store and proceed to request for the fee trial.
Black VPN accepts payment through PayPal, bit coin, payment wall options, gift cards and e-wallet all while allowing up to 7 simultaneous connections.

BlackVPN Speed Test

When it comes to speed, Black VPN is very reliable because once you are connected, the speeds remain high, as opposed to the speed of some of its competitors that go low once a connection has been made. With Black VPN, you are able to stream, torrent and comfortably download content once you are connected. The Open VPN client, however, has proven to be more efficient in terms of speed as opposed to the Viscosity one
In the past, Black VPN had some issues with DNS leaks, but as of recently , this service was not leaking IPv6, DNS or WebRTC, but since there is no kill switch at our disposal, it’s hard to tell whether it was consistently not leaking.

How is Customer Service at BlackVPN?

Black VPN offers customer support in three ways;

  • FAQs
  • The ticket support system
  • The live chat

Black VPN’s live chat may not be available 24 hours and there is no telling when they will be online next, but when they are available they are typically very helpful and will walk you through any issues. Their ticket support system is also very reliable and responds to questions quickly, while their FAQs are fully packed with information, which makes the whole experience worthwhile.
Black VPN also provides quite a comprehensive video on how to install their VPN, and it has some simple and comprehensive language that even a novice user can understand and follow the instructions successfully.

Features

Here are most of the features of Black VPN as listed on their website;

  • Works on Windows, MacOS, Linux, Android, iOS, routers and more.
  • 7 Simultaneous connections. Get one account and secure your whole household.
  • No Logs! No traffic logs. No connection logs. No DNS logs. Your real IP address is never logged.
  • Zero knowledge DNS run by blackVPN.
  • Unlimited bandwidth and server switches.
  • Bare-metal servers that are 100% dedicated to blackVPN.
  • NAT firewall – blocks unrequested inbound traffic when you’re connected.
  • Choice of Protocols – connect with OpenVPN, SSL Tunnels, IPSec/L2TP or PPTP.
  • Torrents and P2P allowed – Torrent safely and avoid copyright alerts.
  • Stay hidden using our shared IP addresses.
  • Prevent traffic throttling by your ISP on particular protocols and content – such as video streaming or torrents.
  • Authenticated SMTP on ports 465 and 587.
  • OpenVPN servers use 4096 bit RSA certificates (with SHA512) for server authentication, AES- 256 bit data encryption, DHE for perfect forward secrecy and re-keying is performed every 60 minutes.
  • Connect with OpenVPN using UDP, TCP and SSL tunnels on port 443
  • OpenVPN config files for open source clients.
  • 10% of every VPN Privacy Package is donated directly to the Electronic Frontier Foundation — a non-profit digital rights group fighting for our Internet freedom.
  • We Care About Your Privacy –people who are passionate about online rights and privacy own and run this service.
  • Offshore jurisdiction.
  • Award winning support.
  • 3-day free trial with our Android or iOS apps.
  • 14-day full money-back guarantee.
  • Instant activation.

Is BlackVPN Safe?

Black VPN offers water-tight security and it is very reliable on that front with a full range protocol, including OpenVPN, L2TP and PPTP and L2TP/ IPSec for your data encryption. These protocols are there to give you different features. For instance, you will get great speeds with PPTP, a mix of speed and security with Open VPN and high security with L2TP. PPTP is also famous for unblocking torrent and streaming websites, while L2TP is the best when it comes to the confidential transfer of data and accessing the business database.
Black VPN also provides up to 256bit encryption to provide data security, which keeps all your data and personal information coded so that cyber criminals and hackers can’t get anything out of it.

Bottom Line

Black VPN has proven to be highly impressive so far. It’s not perfect and may contain a few faults here and there, but this VPN easily stands out from the rest. Some might find it to be a bit pricey, but given all its perks, there is no reason not to give this VPN a shot. I for one, strongly recommend it, and even though a newbie might take some time to learn and understand how it works, it is totally worth it and pretty sleek in my opinion.

BlackVPN Prices, Plans & Features - 2019

12 Months
$8.25
per month
More Details
3 Months
$9.00
per month
More Details
1 Month
$9.50
per month
More Details

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