2019 ExpressVPN Expert & User Reviews

8.8
40
0
GREAT
Based on 40 user reviews

Customers score for ExpressVPN

Pricing
9.0 / 10
Speed
9.0 / 10
Support
8.0 / 10
Features
9.0 / 10
Security
9.0 / 10
Owen Lester
United States
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Awesome features

Plan used: 12-Month Plan
I have used three VPN services so far and none of them measured up. I had some misgivings at firstwhen I bought EVPN what with the higher monthly rate. But soon I found that it is not like the others. The features have a fresh loo...Read More
Phoebe Garrett
Portugal
  • Pricing10
  • Speed8.0
  • Support10
  • Features10
  • Security10
9.6

Costly but quality VPN

I bought EVPN mainly for its quality streaming. But when compared to other VPN services in the market the cost is too high. This is my only gripe. The features are very good and security is also above par. And customer support responds quickly. And streaming is continuous without any snag.
Joana Woznjak
Poland
  • Pricing8.0
  • Speed10
  • Support6.0
  • Features10
  • Security10
8.8

Issue with Netflix

Plan used: 6-Month Plan
I purchased EVPN on the recommendation of my colleague. At the price it is offered I expected excellent quality but right from my first try, I faced issue with Netflix. It did not work properly. The chat support helped me with the...Read More
Matheus B
Brazil
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security8.0
9.6

Friendly support

Plan used: 12-Month Plan
At long last I found the VPN close to my heart. EVPN provides super streaming quality and with zero buffering. When I had issues with the connection at first, the customer support was very helpful. They responded quickly. Great work, keep it up!
Misha Orlov
Russia
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Friendly support

Plan used: 12-Month Plan
At long last I found the VPN close to my heart. EVPN provides super streaming quality and with zero buffering. When I had issues with the connection at first, the customer support was very helpful. They responded quickly. Great work, keep it up!
Aleesha Richard
Denmark
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Best for my entertainment needs

Plan used: 12-Month Plan
I love watching movies and shows on Netflix but it is not available in my location. I was looking for a good VPN service that provides nonstop Netflix streaming and I have finally found it in EVPN. The support service is very friendly. Wonderful service!
Patel Jain
India
  • Pricing10
  • Speed10
  • Support10
  • Features8.0
  • Security10
9.6

High on safety

Plan used: 1-Month Plan
I can use EVPN safely without worrying about security attacks. And it works flawlessly. It restarts when Wi-Fi stops working. I use it everywhere in my house. It keeps my desktop and other devices safe. Great product!
Vova Zi
Ukraine
  • Pricing10
  • Speed10
  • Support10
  • Features8.0
  • Security10
9.6

Speed at its best

Plan used: 6-Month Plan
I love the streaming speed of this VPN. Watching Netflix, Hulu or HBO is no longer a painful process. It never buffers and it is easy to set up and use. Even if the price is on the higher sid, it is worth every cent. I would definitely recommend this service.
Abkar M
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security8.0
9.6

Super streaming machine

Plan used: 12-Month Plan
I have gone through a lot of VPN services and had sworn off them. They were too slow or not working at all and the security sucked. But Express VPN changed my view overnight. The streaming is super quick and I’m glad I chose Express VPN.
V Aguru
India
  • Pricing8.0
  • Speed10
  • Support10
  • Features10
  • Security10
9.6

Really works as promised!

Plan used: 6-Month Plan
This VPN really works. At first I was wary of the expensive price tag. But this is really, really good. It streams media like a breeze. And the features are simply great. With good security this VPN service is the best ever.
1 3 4

ExpressVPN Expert Review

9.3
Privacy
9 / 10
Pricing
8 / 10
Speed
10 / 10
Support
10 / 10
Features
9 / 10
Security
10 / 10

ExpressVPN Review

When you use a public Wi-Fi network, say at your local coffee shop or at an airport when you travel, you never know who else might have access to the same network that can possibly monitor your online activities and steal your sensitive information. Therefore, it always pays to use a reliable Virtual Private Network (VPN) to secure your online presence.

ExpressVPN has long remained one of the most versatile VPN service providers in the market. Claiming to be “the world’s leading VPN provider”, ExpressVPN backs it up with a 30-day money-back guarantee, while most of the other service providers offer only 7 days as standard. Does the VPN service live up to its claim? Let’s find out.

Is My Privacy Protected with ExpressVPN?

When it comes to the level of privacy offered by a VPN service, the very first aspect users look for is a No Activity Log or No Usage Log policy. Unlike many other VPN service providers that provide only vague details about their privacy policy, ExpressVPN makes it clear that it doesn’t keep activity logs, which is clearly indicated in the statement, “ExpressVPN does not and will never log traffic data, DNS queries, or anything that could be used to identify you”.
Though ExpressVPN mentions that it doesn’t collect connection logs as well, it does, however, collect littlest information about how you use their services, and this information typically includes: amount of data transferred in a day, VPN server location choice, dates of VPN service connection, etc. The company collects this minimal information for various reasons like: rectifying technical issues with the app, finding and fixing network issues, and providing proper technical support to users. Even the minimal amount of information collected for these purposes is not associated with users’ sensitive data.
To further improve privacy, ExpressVPN offers a VPN kill switch, which it calls Network Lock, and this feature is available for Mac, Windows, Linux, and also the ExpressVPN app. This kill switch protects your online privacy by automatically stopping your device from accessing the internet, during times when the VPN gets disconnected unexpectedly, thus preventing your online traffic from getting exposed.
Furthermore, ExpressVPN excels in providing complete anonymity and enables geo-spoofing, allowing you to access your favorite content from anywhere around the world, without being noticed by government agencies and other third parties. The level of anonymity provided by this VPN service is one of the reasons why it remains a favorite among frequent travelers.

How Much is ExpressVPN? Is There a Free Trial?

As you can see, ExpressVPN offers three different pricing plans for its users: $12.95 for a monthly plan, $9.99 for a semi-annual plan, and $8.32 for an annual plan. The VPN service does not offer a free trial, except for certain mobile devices (1 day for Android app and 7 days for iOS app), like most other services do; however, it does offer a 30-day money-back guarantee, during which time you can cancel your subscription without any questions asked, if you are not satisfied with the provider’s features and services.
The pricing, when compared to other leading VPN service providers like Hotspot Shield and CyberGhost, is quite high. However, we do think that it is worth paying for its amazing features and benefits.
ExpressVPN supports a wide range of payment methods, from major credit cards, like Visa, MasterCard, Visa Electron, JCB, etc., to other payment options like Bitcoin, PayPal, WebMoney, UnionPay, and more. This makes it easy for people with different payment preferences to access the service.

ExpressVPN Speed Test

When it comes to speed test results, ExpressVPN did a good job, despite a few inconsistencies every now and then. Even on international connections, the VPN offers extraordinary download speeds, and it also allows P2P on all VPN servers. With unlimited bandwidth and server switches, you can play online games and watch high quality video content seamlessly, without any lag whatsoever. As mentioned before, you might face some inconsistencies in the VPN’s speed; however, this can be caused by a variety of reasons, including your internet service provider.
The connection speed of ExpressVPN is certainly above average, and the service provider’s DNS lookup time is relatively fast as well. In simple words, DNS lookup time refers to the time it takes for a web page to load.
Overall, ExpressVPN would be an amazing choice for torrenting, streaming videos, playing high speed games, and to perform various other activities online, without facing speed-related issues.

How is Customer Service at ExpressVPN?

ExpressVPN is one of those VPN services that are user-friendly in all aspects. As a result, the need for constant or frequent customer support is less likely. However, the company does offer 24/7 customer support via live chat and email to help you with any queries you might have. The company’s customer service representatives are highly knowledgeable, friendly, professional, and also prompt in their answers, even if your questions are non-technical.
In addition to these two customer support options, you can also access the company’s Troubleshooting Guides, FAQs, and ExpressVPN Setup Instructions to have your doubts cleared. Clearly, what’s missing in their customer service options is a phone number. You can also contact their customer support team on social media.
Without a doubt, the level of customer service offered by ExpressVPN is top notch, on par, if not better than any other leading VPN service provider.

Features

Let’s start with the different VPN protocols supported by the VPN service. ExpressVPN supports almost all VPN protocols, such as PPTP, SSTP, OpenVPN over UDP, OpenVPN over TCP, and L2TP/IPsec. Though, by default, the service will automatically choose the most beneficial protocol, which you can change manually. However, OpenVPN is always considered to be the best protocol option.
Signing up with the service and installing the app is a breeze. As a matter of fact, ExpressVPN has one of the easiest and most user-friendly sign-up and installation processes.

ExpressVPN has servers located in 94 different countries across the world, with 148 individual server locations. As a result, the service offers unlimited server switches. It enables geo-spoofing, with which you can access your favorite content from wherever you are, regardless of geographic restrictions or censorships, all while remaining anonymous.
Additionally, some of the other basic features offered by ExpressVPN are:

  • VPN split tunneling.
  • 24/7 live chat and email support.
  • Apps for Windows, Linux, iOS, Android, and routers.
  • Built-in speed test feature, to help you connect with the fastest VPN server location compatible for your network.

It doesn’t end there – ExpressVPN offers extraordinary security features as well. For instance, the VPN service provider has introduced a .onion site (you’ll need a Tor browser to reach that one), the aim of which is to enable users to circumvent censorships and access the VPN’s website in order to sign up for the service. This is actually a problem faced by internet users all over the world, and this particular security feature from ExpressVPN acts as the perfect solution for the same. Despite these amazing features, the fact that the VPN service allows only 3 simultaneous connections, regardless of the platform, while many of its competitors allow 5 or 6, is quite disappointing.

To make its offerings well-rounded, ExpressVPN also offers some educational features, which include internet privacy guides, an official blog with discussions on various important topics, and stream sports guides as well.

Is ExpressVPN Safe?

When it comes to security, ExpressVPN, similar to any other leading VPN service, encrypts your traffic to make it impossible for third parties to access or monitor your online activities. The encryption standard used by ExpressVPN is AES-256, which actually is the level of encryption used by the American government. In fact, the service’s OpenVPN encryption is considered to be one of the strongest in the space today. Though this level of strength is known to affect the performance of a VPN service, ExpressVPN has actually managed to still deliver exceptional performance, which is where it stands apart from the rest of the competition.
A major concern that many VPN users have in terms of security is often related to bugs, leaks, and other issues with their apps. Fortunately, with ExpressVPN, you are not likely to face bugs, WebRTC leaks, DNS leaks, or even any sorts of vulnerabilities with your apps. The company has made sure that its apps are of high quality and protect users’ privacy and security at all times.

Bottom Line

ExpressVPN is definitely a high quality, well-rounded, and refined VPN service. Its easy-to-use software, user-friendly interface, amazing list of features, exceptional customer service, and of course, the no-questions-asked 30-day money-back policy together make this service one of the leading and most widely preferred VPN service providers in the world. Yes, there are some very minor issues, like the lack of proper contact information, quite expensive, and inconsistent speeds; nevertheless, this is one VPN service with huge bang for your buck.

ExpressVPN Prices, Plans & Features - 2019

12-Month Plan
$ 8.32
per month
More Details
6-Month Plan
$ 9.99
per month
More Details
1-Month Plan
$ 12.95
per month
More Details

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