FinchVPN Expert Review

7.7
Privacy
6 / 10
Pricing
9 / 10
Speed
8 / 10
Support
8 / 10
Features
8 / 10
Security
7 / 10

FinchVPN: Does it deliver complete online freedom?

FinchVPN is one of the few Asian VPN companies. The company started its operation in the year 2012 with its HQ based in Malaysia. This VPN is known for its excellent security features, encryption and multiple device compatibility.

FinchVPN is an excellent option for Internet users because of the multiple membership plans and features. Let us examine in detail the highs and lows of this service provider.

Is My Privacy Protected with FinchVPN?

The Privacy Policy is very important not only from a customer’s point of view but also for the VPN because the level of privacy is equivalent to the confidence level that the service creates in the minds of its customers. As far as data collection goes, FinchVPN does collect the username, email address, IP address and encryption password. All this data is mainly collected for creating an exclusive account for the customer and nothing more (as stated by the company). It is also collected and stored to prevent fraudulent activities.
With respect to VPN data collection, the official statement of the company is, “We will store a time stamp, traffic amount and user id when you connect and disconnect to our VPN service. We do not store details of, or monitor, the websites you connect to when using our VPN service. We do this so that we can monitor the performance of our Site, for example it enables us to sort server nodes by the amount of Users connected, to limit your account to one concurrent IP address per VPN connection (to prevent shared accounts), resource analytics (to carry out usage analysis for administrative purposes) and to prevent abuse.”
As far as logging goes, “FinchVPN does NOT throttle, rate-limit, monitor, record, or store the content of a customer's Internet activities. We do not store web traffic data, including websites visited, files downloaded, etc. We will however record the time, date, location vpn connection was made and bandwidth used during the connection.” We would have liked this service provider if they hadn’t logged time stamps, the traffic amount, bandwidth usage, and the VPN location. Understanding the Privacy Policy of the company, we must say that it is a bit all over the place and pretty much skeptical. The lack of a kill switch also makes it unreliable in terms of privacy and anonymity. The only saving grace in our opinion is that the company operates from Malaysia, which does not have strict Internet laws.

How Much is FinchVPN? Is There a Free Trial?


Pricing plans are one of the strongest points of FinchVPN and we were really happy to know that there is a free membership plan on offer, which makes it exciting for subscribers.

  • Free - It is completely free forever. Limitations are set on the monthly data quota and no remote support, as well as port forwarding features, which is understandable.
  • Pro - In this plan, if you subscribe for a year, you’d be paying just $1.61/mo. The data limit is set to 25GB/month and you won’t get the port forwarding feature.
  • Premier - Same as before, subscribers making a 1-year payment can get this plan for just $3.21/month. Subscribers can get all the features offered by FinchVPN without any restrictions whatsoever.

Another exciting aspect is that the company accepts more than 80 international payment methods and some of those include - VISA, Master Card, PayPal, bitcoin etc. There is no money back guarantee or refund policy offered by the service because there is a free plan, which you could utilize to test the service quality.

FinchVPN Speed Test

FinchVPN has around 30+ servers operating in 12 different countries, and as some of you might be aware, the speed offered by a VPN service is entirely dependent on the servers and their overall quality. You can check the live status of the servers operated by the company on their official website. Performance results were conducted across multiple servers and multiple devices. Let us give you the average speed figures of different servers:
Desktop

  • US - 22Mbps download and 7Mbps upload speed.
  • UK - 1.7Mbps download and 1.06Mbps upload speed.

Mobile

  • US - 40Mbps download and 3Mbps upload speed.
  • UK - 9.13Mbps download and 3.7Mbps upload speed.

These figures are subject to time, traffic and connectivity conditions. We did test the speed across multiple servers and found the results to be inconsistent. They do support torrenting and P2P sharing, but the speeds on offer might not be enough to enjoy them uninterrupted. Light surfers will not have any problems, and users can also stream videos in HD.

How is Customer Service at FinchVPN?

FinchVPN has strong customer support options on offer, and considering its region of operation and being a new entrant to the business, we did find it extensive and useful for the customer. The status page and FAQ section will be useful in resolving minor systemic issues. For a more detailed support requirement, you can make use of email, the ticketing system, Facebook and even their discussion group. Each of these support platforms can be reached according to the level of problems you might be facing. You can expect a response from the support team quickly. They have a skilled group of support experts who are keen on serving their customers.

Features

As soon as you enter their website, you’d be pleased to look around and find everything that the company has to offer. The web layout is fairly simple and uncluttered, making it easy for a normal surfer to find the information they need. The home page has literally all the information you need and the tabs on the top right corner will redirect you to detailed information on certain specifications.

The process of becoming a FinchVPN subscriber is very simple. Go to the official website of the company and select the membership plan you like. Make the payment for the plan and then download and install the FinchVPN software on your device. Once the installation process is complete, run the software and go to the list of all the servers, select one and connect to it. After successfully establishing the connection, you’ll be able to use the VPN connection.
FinchVPN offers multiple device support and it also offers custom GUI for most of them. An Android app, Windows client software and even OpenVPN software setup for iOS, Mac OS X, Ubuntu etc. are available. However, there is no official VPN app for all the latter mentioned OS platforms. Let us give you an overview of some of the top features on offer:

  • Free membership plan.
  • OpenVPN and PPTP protocol support.
  • Multiple servers.
  • Port forwarding.
  • Remote support.
  • Multiple customer support platforms.
  • 80+ payment method supported.
  • P2P sharing and torrenting allowed.

Is FinchVPN Safe?

FinchVPN service is based on the OpenVPN platform, so security should not be a major concern. However, you need to look at leak test results to get a clear picture. OpenVPN is offered as standard across all the pricing models, whereas PPTP is limited to certain plan subscribers. PPTP can be chosen for torrenting and P2P file sharing. The OpenVPN blowfish 256-bit encryption implemented by this service delivers excellent security. However, during our tests, we did find leaks in DNS and IP across certain servers. Even WebRTC leak test results were not inspiring.

Bottom Line

FinchVPN might not have ticked all the boxes right away, but it does offer a free membership plan, which should excite all the mild surfers. There are plenty of positives, like the good protocol option, pricing model, customer support and features to a certain extent. Issues pertaining to a lack of strong Privacy Policy, leaks, 1 device per license policy, etc. are some of the cons. On the whole, we would recommend this service for an occasional Internet user and not for those requiring strong security and consistent performance.

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FinchVPN Prices, Plans & Features - 2019

Premier
$3.21
per month
More Details
Pro
$1.61
per month
More Details
Monthly
$5.99
per month
More Details

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