GoTrusted VPN Users Reviews

7.2
22
7
Good
Based on 29 user reviews

Customers score for GoTrusted VPN

Pricing
7.0 / 10
Speed
7.0 / 10
Support
7.0 / 10
Features
7.0 / 10
Security
8.0 / 10
Dylan Pearson
Russia
  • Pricing10
  • Speed8.0
  • Support6.0
  • Features8.0
  • Security10
8.4

A Variety of Payment Options

Plan used: 1 Month
For a brand that claims to help you remain anonymous, I think there is a lot GoTrusted has to do in terms of the payment options. The current options are quite limited, restricting you to credit card and PayPal payments only. When...Read More
Rena Santos
United States
  • Pricing8.0
  • Speed10
  • Support10
  • Features8.0
  • Security8.0
8.8

Excellent VPN

Plan used: 1 Month
I used this application for a few months now and I am more confident when I use public wifi hotspots.
Glen Newton
United States
  • Pricing10
  • Speed10
  • Support10
  • Features8.0
  • Security10
9.6

good quality:

Plan used: 1 Month
The quality of the services they offer is impressive and its performance if nothing short of fabulous.
Isabelle Johnson
United States
  • Pricing8.0
  • Speed8.0
  • Support8.0
  • Features8.0
  • Security8.0
8.0

Perfect VPN

Plan used: 1 Month
Provides me peace of mind that my data is protected while offering accessibility to anywhere on the web.
Vincent Washington
United States
  • Pricing8.0
  • Speed8.0
  • Support8.0
  • Features6.0
  • Security10
8.0

Good job

I just wish I could have a longer free trial
Warren Atkins
United States
  • Pricing2.0
  • Speed4.0
  • Support2.0
  • Features4.0
  • Security4.0
3.2

Terrible work here

Plan used: 1 Month
I did not like it one bit.
Eugene Cooper
Japan
  • Pricing8.0
  • Speed8.0
  • Support10
  • Features10
  • Security10
9.2

Really fast speeds

Plan used: 1 Month
The internet speeds was great and just what I was hoping it would be. I wasn't going to settle for a VPN that would slow down by internet speed and GoTrusted matched by expectations with no lag and nothing held back. The simply wa...Read More
Aiden McCarthy
  • Pricing4.0
  • Speed4.0
  • Support6.0
  • Features2.0
  • Security4.0
4.0

Very few add-ons.

Plan used: 1 Month
If you are after a feature rich VPN, GoTrusted is not the right candidate for the post. I was disappointed with the shallow features and very limited add-ons that the VPN has. What is further frustrating is that GoTrusted only deploys on Windows and Apple which is quite lame if you ask me.
Sean Reed
Canada
  • Pricing2.0
  • Speed4.0
  • Support2.0
  • Features4.0
  • Security4.0
3.2

Relatively Expensive

GoTrsusted are everything but affordable. I subscribed to their packages because I was in a desperate need for a VPN but on a closer such later on, I came to realize they are more expensive than almost everyone else. A monthly sub...Read More
Adam Carpenter
United States
  • Pricing6.0
  • Speed4.0
  • Support8.0
  • Features6.0
  • Security6.0
6.0

FAQ Page Moderately Resourceful

As with most VPNs, the main form of support for GoTrusted is their FAQ page which was resourceful and suffices in providing an answer to some basic questions about this VPN. However, there are other questions that the FAQ page doe...Read More

GoTrusted VPN Expert Review

6.5
Privacy
8 / 10
Pricing
2 / 10
Speed
10 / 10
Support
7 / 10
Features
4 / 10
Security
8 / 10

GoTrusted VPN Review

GoTrusted is an old school VPN with minimal add-ons and a reputation for really fast speeds. They make the claim that they operate in the gigabits, so that's fast and a very large and secure network.
They were incorporated in 2005 by a gaggle of Symantec executives. Symantec was an old antivirus company, and that's a natural outgrowth in the technology market: antivirus to VPNs.

They further claim that they can unblock any website, including Netflix. They operate on the bare bones of the industry, desktops and devices, no Linux and no routers. Let's take a closer look at their offering.

How Much is GoTrusted VPN? Is There a Free Trial?

The first thing you will notice about GoTrusted is the price. They are much more expensive than most other VPNs out there, and their prices have increased quite a bit just in the last few years. Perhaps this is due to a supply and demand scenario that justifies the price bumps, but an informed user of VPN services that are available these days would have to think long and hard about a commitment to such an expensive VPN. I have to wonder what the clear and away benefit of this VPN is. Sure, the speed is astounding, but there are some fast VPNs out there that are not charging as much as GoTrusted is charging. But hey, business is business: if you charge and people come, keep charging it.
So, in depth, here are the prices.
One month is $9.95. There is no contract. This is just one month of the service for one device. You can renew this and have the annual plan at $119.40.
Next comes the annual prepay, which drops the annual price for one device down to $7.49 a month if you pre-pay $89.88. That's a significant saving, but the prices are so high to begin with that you have to wonder how much you are saving in the first place.
The final option is a bi-annual payment plan, so you pay $52.50 every six months, making the annual payment $105.00. And remember this is just for one device. If you want more than one device, then it's going to cost even more. We'll get into that in a moment.
The payment options are quite limited. You have credit card options and you have PayPal. They have a section where future payment methods are announced: Paymentwall and WebMoney specifically, but they do not seem operational at the time of this review. They do state that Paymentwall is coming soon, but there are several other options in other payment sections that don't seem to work, so for the sake of certainty, let's say that you can only pay with credit card or PayPal at this moment. Not a great selection at all. I would like to see some cryptocurrencies in the mix, but GoTrusted doesn't indicate they are going to be getting into it any time soon.

GoTrusted VPN Speed Test

GoTrusted makes bold claims about speed on their secure socket layer (SSL) platform. The actual language they use is: Blazing Fast.
After testing their claim, it is revealed that GoTrusted is in fact very, very fast. It’ll be as fast as your Internet connection. There is no lag, no hesitation, nothing held back, like a pedigree horse at a big race.
Speed is the big selling point of this particular offering, and they tax heavily for it, as you know if you have already read the pricing section of this review.

How is Customer Service at GoTrusted VPN?

The first thing I noticed about support is it's not easily found on the website, being the gambler that I am, I clicked Contact Us and behold there it was, the Contact Us & Support page, but they don't put that in their top menu. You don't realize until you start clicking.
The main form of support, as is the case with most VPNs, is a frequently asked questions (FAQ) page.
And it is true, most questions a person might have about a VPN are answered there. On the off chance that you might have a question not covered by the FAQ, they provide a form submission.

It must be said that the website is a joke. It's an exercise in futility. Every possible question, one that even a relative novice could have about VPNs, like how many servers do you have, what speeds have you clocked, and why is your service so expensive, what would be the justification for this? All these questions are unanswered. It makes it very difficult to say anything nice in a review and it raises suspicions. The only option to get more information is to email the support team and ask your questions. But that kind of defeats the marketing purpose of a website. I guess this is the reason, despite blazing speeds they make none of the top ten annual VPN lists.

Features

The application client is easy to download and completely intuitive; if you can turn on a computer you can use this VPN. However, as previously mentioned in this review, they only deploy on Apple and Windows, so Linux users are left out in the cold.

Is GoTrusted VPN Safe?

GoTrusted uses the security protocols PPTP, L2TP/IPSec, and OpenVPN. They use an encryption system up to 256 bit, so we can say your security is covered.

Bottom Line

Quite simply, this is not a great VPN for a home user. It might have some benefits for corporate users who need guaranteed speeds, but even these can be provided by other market players at a fraction of the price.

GoTrusted VPN Prices, Plans & Features - 2019

1 Month
$5.99
per month
More Details

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