Hide.me VPN Review
Today’s cyber world is greatly influenced by occurrences like mass data collection, snooping, phishing, and many more. You never know who is monitoring your online activities and who has access to your valuable data. Hence, the only best way to improve your online privacy and security is to use a Virtual Private Network (VPN).
Based in Malaysia, Hide.me VPN has been operating in the VPN industry for over 5 years now and is being used by more than 5 million users across the globe. The VPN is known to deliver great performance and privacy protection, which we will discuss further.
Is My Privacy Protected with Hide.me VPN?
VPNs are known for their ability to provide internet users with greater privacy online. However, it is an undeniable fact that you cannot be completely anonymous during your online sessions because the VPN company will have information on all your online activities. So, you should choose a VPN service provider that doesn’t monitor your online activities, maintains logs, or share your data with third parties.
Hide.me is one such VPN provider with a strict “zero log” policy. The company states that they have “a strictly non-logging policy and do not create any activity logs at all”. Even if you use the free service offered by the company, your activities will not be logged, which is a great privacy feature offered. And yes, there is a kill switch feature as well for enhanced privacy.
The company does hold some minimal information to manage the accounts of users, and this information typically includes your email address, amount of data traffic, etc. All your valuable information, such as your payment details, physical address, and any other identifying details remain private. In fact, the company is certified by independent security analysts that it indeed doesn’t store any user logs.
How Much is Hide.me VPN? Is There a Free Trial?
When it comes to the pricing plans of Hide.me VPN, the first thing that captures our attention is the "Free Forever" plan. Yes, you read it right. The company offers a subscription plan that is free for life and doesn’t require your credit card information. Of course, the features you get to enjoy this plan are limited:
- 3 server locations (Canada, Netherlands, and Singapore)
- 3 Mbit/sec bandwidt
- 2 GB data transfer per month
- Limited VPN protocol support (PPTP, SSTP, L2TP, and IPsec IKEv1 and IKEv2)
- Only one VPN connection
If these features sound sufficient for your needs, then you can go ahead using Hide.me VPN’s free forever plan.
There are two more plans which are Premium and Plus plans. These are available from $9.99 and $4.99 per month respectively. While the features you get to enjoy both these plans are quite similar.
The difference is that with a Premium plan you get:
- Unlimited data transfer
- Port forwarding capability
- 5 simultaneous connections with the Premium plan
With Plus plan you will get:
- Only 75 GB
- 1 VPN connection
- No port forwarding capability
Since there is a Free plan, so there is no free trial. Because there is nothing of that sort mentioned on their website. However, they do offer a 14-day money back guarantee for their paid plans. And they do offer some discounts if you wish to take a long-term commitment, say for a year or two.
For business users, Hide.me VPN provides a pay-as-you-go billing option. You can also contact them to work out a custom plan for your business. The various payment methods supported by the VPN service are:
- Credit and Debit cards
- CashU, and more
Hide.me VPN Speed Test
As always, like any other VPN service provider, Hide.me VPN also guarantees “blazing fast speeds” for all your online activities, including surfing, viewing, streaming, and downloading. When it comes to the overall speed, this VPN service manages to be a nifty performer. Though there is not a lot of impacts, there are times when you could face slowed down the connection, which can depend on the server you choose. However, the VPN delivers great download and upload speeds, and it supports P2P file sharing as well in many of its server locations.
What bothers us about the brand’s speed is its streaming capabilities. Many online video streaming platforms, such as Netflix, BBC iPlayer, etc. tend to detect the VPN and hence block our access. However, there were some platforms that allowed access. Therefore, the streaming capabilities of Hide.me VPN are not the best.
How is Customer Service at Hide.me VPN?
Hide.me offers a comprehensive support system. As a matter of fact, customer service is one of the best features of the VPN service. The company’s representatives are available 24/7 to provide support via their live chat facility, which the company says, “is guaranteed to get you back up and running in no time”. However, with their easy VPN setup guides, individualized for every single device that the VPN supports, you wouldn’t really need help directly from a customer service executive.
In addition, you can also open a Support Ticket by entering your email and listing down your query. Of course, there is an FAQ section with common questions and answers, and also exclusive Community and Blog pages to provide you with more information. You can also contact the support team via email; however, there is no phone contact.
Hide.me VPN has an interface that is simple, neat, and easy to navigate. The website itself is easy to use and you can easily find the topics you are looking for. The same applies to the service’s apps as well. With just one click, you can switch servers and choose between different VPN protocols. The signup and installation process is also quite simple.
With more than 100 servers located in 30+ countries around the world, Hide.me VPN manages to offer a well-rounded list of features. It supports multiple VPN protocols, such as PPTP, SSTP, L2TP/IPsec, OpenVPN, IKEv2, and SoftEther. The service is compatible with a wide range of operating systems, including Android, Linux, Routers, Consoles, and also Smart TVs.
The VPN allows 5 simultaneous connections, but only with its Premium plan. It also enables dynamic port forwarding with the same plan, allows unlimited server switching at no extra charges, and provides IP leakage protection as well. Hide.me also offers a Free Anonymous Proxy Browser for all its users to help you access blocked websites and access the internet anonymously.
For business users, some of the features offered by Hide.me VPN are:
- Fully customizable SDK.
- Pay-as-you-go pricing option.
- Unique credentials for each employee.
- Advanced level of security and privacy.
- Special discounts for SMEs.
Without a doubt, Hide.me VPN excels in offers one of the most comprehensive lists of features in the VPN market.
Is Hide.me VPN Safe?
Similar to any other leading VPN service provider, Hide.me VPN also uses strong encryption: AES 256-bit encryption with 8192-bit keys. This ensures that all your internet traffic remains encrypted at all times, thus protecting your sensitive personal information such as your IDs, passwords, banking details, documents, etc. This enables you to remain protected when accessing the internet even on public Wi-Fi networks.
In addition, the VPN also offers IP leakage protection against DNS, IP, and IPv6 leaks, and shows no vulnerabilities on Mac OS and Windows systems. Overall, the security features offered by Hide.me VPN service are on par with what you would expect from a leading and well-known VPN service provider.
With just over 5 years of experience in the VPN market, Hide.me VPN is turning out to be one of the best VPNs in the market. With its easy-to-use interface, multi-platform compatibility, multiple protocol support, comprehensive list of features, great levels of privacy and security, and amazing customer support, this is a VPN service you can definitely test to see if it meets your requirements.