IPVanish VPN Review
You know when you use the free Wi-Fi available at the airport or in your favorite coffee shop? Well, you may have accidentally passed your sensitive personal information to online fraudsters then. To make your network security strong, you need to use a VPN service.
Based in Orlando, Florida, IPVanish VPN is known to be one of the leading VPN service providers in the entire world. Since the company owns and operates its whole infrastructure, there is a lot that VPN users expect from it. So, could this be the VPN service you need?
Is My Privacy Protected with IPVanish VPN?
Since the company is based in the United States, privacy could be a problem with IPVanish VPN. It is a well-known fact that companies in America are required to abide by the law enforcement agencies of the country. Also, there are issues with file sharing and copyright lawyers in America. All these factors together could affect the level of privacy you receive from IPVanish VPN.
If you are just a visitor of the site, they collect details such as your IP and the pages you view on the site. IPVanish VPN also states that they “do not track user activities outside of our site, nor do we track the browsing activities of users who are logged into our VPN service”.
IPVanish offers a kill switch feature, but the same is available only for Windows and Mac OS X devices.
How Much is IPVanish VPN? Is There a Free Trial?
IPVanish VPN offers three different subscription plans, allowing users to sign up for a monthly plan, a quarterly plan, or a yearly plan. The monthly plan is priced at $10 per month, the quarterly plan at $8.99 (requiring you to pay $26.99 every 3 months), and the yearly plan at $6.49 per month (requiring you to pay $77.99 every year).
All subscription plans include the same set of features, some of which are:
- Unlimited bandwidth
- Zero traffic logs
- Unlimited server switching
- 5 simultaneous connections
- Anonymous torrenting
- Unlimited P2P traffic
The pricing of IPVanish VPN is quite expensive, as you can see. The company offers a free trial only for those users who sign up using the iOS app. For others, there is a 7-day money back guarantee.
As you can see, the payment methods accepted by IPVanish VPN are quite extensive.
IPVanish VPN Speed Test
IPVanish VPN claims to be “the world’s fastest VPN”. But, does it really deliver? With our speed test, we can certainly validate this claim. Though the DNS lookup time of IPVanish is not up to par, the VPN service excels in its connection time, as well as in upload and download speeds. During some instances, though, the download speeds were better than the upload speeds. Nevertheless, IPVanish VPN manages to live up to its claim and happens to be one of the fastest VPN services available today.
IPVanish allows both streaming and P2P capabilities. However, when you try to access some leading video streaming websites like BBC iPlayer and the UK version of Netflix, you will see that the services easily detect the VPN and deny your access. When you do get access, say in other streaming services, you wouldn’t have problems with speeds. The fact that the VPN service supports unlimited P2P traffic is another plus.
How is Customer Service at IPVanish VPN?
Although the company has put in a lot of effort in all its other aspects, it has somehow failed to concentrate on its customer support features. The Help button at the top menu takes you to the Support Center page where you will find FAQs and links to other support categories like, Setup Guides, Announcements, Billing Questions, Troubleshooting, and About IPVanish.
Despite claiming to be a part of the leading VPN service providers in the world, the only support system offered by IPVanish is their online request form. There is no live chat feature or an email ID where you can contact support. However, you will receive a response to your query via email only.
IPVanish VPN clearly mentions that it provides 24/7 customer support. But, with no live chat or email feature, this claim is far from being true. And even with the support form, many users have complained that the company’s response time is inadequate and can sometimes take hours.
As mentioned, IPVanish has invested a lot of time, money and effort in making itself extremely presentable, and this is clearly seen from its website. The website is of high quality and equally easy to use and navigate. Once you create your IPVanish account, setting up will be a breeze. There is no beating around the bush; everything is clear and straightforward.
IPVanish is one of the few VPN service providers with apps for almost any platform imaginable. The service can be used on Windows, iOS, Android, Mac OS X, Windows Phone, Amazon Fire TV, Linux, and Chromebook, thus catering to a vast customer base.
Some of the other features by IPVanish that are worth mentioning include:
- User-friendly apps
- SOCKS5 web proxy, to protect your IP address during VoIP and P2P connections
- Access to censored websites and apps
- Unlimited server switching
- 256-bit AES encryption
- Anonymous torrenting
- Multiple device support
- 1000+ VPN servers in more than 60 countries with over 40,000 shared IPs
On the whole, the features offered by IPVanish VPN are comprehensive and exactly what you could expect from a leading VPN service provider.
Is IPVanish VPN Safe?
Firstly, the different VPN protocols supported by IPVanish are Point-to-Point Tunneling Protocol (PPTP), Layer 2 Tunneling Protocol (L2TP), OpenVPN, OpenVPN over UDP, OpenVPN over TCP, IPSec, and IKEv2. As you can see, the service’s protocol offerings are all-inclusive, and certainly on par with its leading competitors.
When it comes to encryption, IPVanish uses 256-bit AES encryption, which is the industry’s standard and perhaps the strongest one as well. In addition, the VPN also provides a web proxy feature called SOCKS5, which is designed to hide your personal IP address when you make VoIP and P2P connections. Overall, IPVanish VPN offers great security features, perfect for all different kinds of VPN users.