My Expat Network Expert Review

7.3
Privacy
8 / 10
Pricing
8 / 10
Speed
7 / 10
Support
7 / 10
Features
7 / 10
Security
7 / 10

My Expat Network Review

The two key advantages of using a VPN service are security and the possibility of bypassing online restrictions. A lot of VPN services highlight both benefits to attract customers with different needs, but My Expat Network clearly aims to appeal to those who are focused on unblocking content that is not available in their current location. As the name suggests, this provider is ideal for expats who want to bypass Geo-blocks to get access to the content that they used to watch at home. If you are traveling abroad or have moved to a different country and can’t get access to certain websites or applications, My Expat Network will allow you to get around censorship and geographical restrictions. Here is more about what My Expat Network has to offer.

Is My Privacy Protected with My Expat Network?

My expat is based in Hong Kong. This is a great location for a VPN service to be based, as Hong Kong’s lack of a mandatory data retention policy allows providers based there to keep their users’ online activities safe from legal restrictions and government intervention. Concerning logging, My Expat Network clearly states in its Privacy Policy that the company logs connection details and bandwidth utilization but that “no other form of monitoring is permitted.”

"Privacy Policy
This Privacy Policy sets out how My Expat Network Ltd. (“MEN”) uses and protects any information that you give MEN when you use this website.
MEN is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
MEN may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

What We Collect
When you use our website, we may collect the following information:
• Your name
• Contact information including email address and telephone number
• Usage data
• Any other information that you may provide in the process of filling in our contact forms or any other form on the site
Whenever we store any of your personal information, we will always ask for your explicit consent and provide you with a link to this Privacy Policy.
Cookies
A cookie is a small file which asks for permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. They allow the web application to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
MEN uses a number of different cookies on this website including core, functional cookies that are required for the correct operation of the site and tracking cookies that help us to monitor and improve the website for its users.
We do not store any third-party advertising cookies.
Log Data
Hotjar automatically records information which is created upon using the MEN website. Data includes:
• Referring domain
• Pages visited, including the order in which they were visited
• Geographic location (country only)
• Preferred language used to display the webpage
• Date and time when website pages were accessed
• Mouse clicks & keystrokes
Data Retention
We will store your personal data on record and process it in accordance with this Privacy Policy until you either withdraw consent or because there is no legitimate reason for us to retain this data."

How Much is My Expat Network? Is There a Free Trial?

My Expat Network has an interesting system in place for its plans and pricing. If you are a British, American, Canadian, or Australian citizen, and want to access content only from your home country, you can do just that. Or, if you’d prefer, you can select the option to unblock the content in all four of those countries – though this comes at a higher cost. Similarly, you can specify which device you’d like to use – a PC, Mac, router, tablet, or smartphone – or select all devices. Finally, you have the option to choose between a monthly plan, six-monthly plan, or yearly plan.

All these choices make for a wide variety of price points. If you decide to stick to one country, plan prices will display in the currency of said country, with costs depending on current market rates and what device(s) you want to use. Alternatively, if you decide to go all in and select all countries and all devices, the flat rate is in GBP and is £8.00 per month for a monthly plan, £7.20 per month for a six-month plan, and £6.40 per month for a 12-month plan. When taking into account the GBP to USD exchange rate at the time of writing, this is roughly $12.00 per month for a monthly plan, $10.80 per month for a six-month plan, and $9.60 per month for a 12-month plan.
A company that stands behind their service with a money-back guarantee is one that you can trust.
This policy will hold them accountable for problems and give you a chance to get a refund if things don’t go smoothly.
With My Expat Network, you get a 30-day money back guarantee, which is about as good as it gets.
If for any reason you’re not happy with their service within that time frame, they’ll give you a full refund, no questions asked.

My Expat Network Speed Test

Both upload and download speeds were significantly lowered when My Expat Network was turned on. Given that My Expat Network is meant for streaming, to see such slow speeds was very disappointing. That said, it is arguable that these speeds are good enough for streaming SD TV – the primary purpose of My Expat Network.
The testing done for leaks turned out similarly disheartening results. ipleak.net revealed that while the IP address was masked, both WebRTC and DNS leaks were detected. What’s worse, it scored 0/10 on the test over at test-ipv6.com, which tests for IPv6 stability and readiness. doileak.net – which is a mix of the aforementioned tests – yielded more of the same saddening results.

How is Customer Service at My Expat Network?

This is the most important part of a company’s customer service.
Since we all live in different time zones, you need to make sure you can get in touch with customer service no matter when you need the assistance.
My Expat Network has 24/7 customer service and claims that most inquiries will receive a response within a few hours. You can also contact Support team via ticket. They also have profiles on Facebook and Twitter. A live chat would be a good addition, but the responses through the current communication channels are generally fast and very helpful. Overall, My Expat Network compares well to other VPNs’ customer service out there. Their support staff was helpful, and their service was prompt compared to what I’m used to.

Features

My Expat Network has dedicated clients for Windows and macOS and mobile apps for Android and iOS, so you have many options to enjoy secure, versatile streaming, no matter where you are. The service also works on other popular platforms like Linux and it is possible to set it up on routers running DD-WRT, which will allow you to use the service on gaming consoles, TV boxes and other devices that don’t have built-in VPN support. There are detailed guides that will help you to set up the service on the supported operating systems. While installing the software is generally easy, if you come across any issues or need help, you can rely on their free installation service.
The provider states that it supports unlimited bandwidth, but since they monitor bandwidth usage, if they come across any instance of abuse of the service, they could impose limits on the users involved. That being said, most users wouldn’t experience any issues since it is unlikely that they handle the amount of data that could result in any limitation. As previously mentioned, My Expat Network is mainly intended as a solution to bypass restrictions so that you can stream content, or access websites freely. There are over 100 fast servers available that have been optimized to support seamless streaming.
My Expat Network is dedicated to enable access to services and websites available in countries that are known for producing some of the most popular content in English. This is why their servers are located in a limited selection of countries. You can only connect to servers in United States, Australia, Canada and the UK. If you are an expat from one of these countries, or if you want to discover what content is available in these locations, the options offered by My Expat Network should be more than enough. However, if you are looking for flexibility to access international content, having only 4 countries you can connect to, would be disappointing.
In general, the speeds are good, but this will depend on the location you are connecting to and from. In addition, it should be noted that the service is optimized for SD and not for HD streaming. With My Expat network, you will be able to connect to a server in the desired location and unblock content, but overall, the service is fairly basic, and it doesn’t support any features that could make it extraordinary. The clients are very simple and don’t offer advanced functionality.

Is My Expat Network Safe?

Sure, VPNs are a great way to get around content blocks and access any online material you want, but in the end they’re nothing more than a glorified proxy if they’re not secure.
There are two different types of encryption that are typically used: 128 and 256 bit, the latter being the more secure of the two.
My Expat Network uses the best encryption out there – 256 bit – so your connection is incredibly secure.
They have multiple VPN protocols, for different degrees of security, depending on how important the speed of your connection is versus the security (you typically sacrifice one a little for the other).

Bottom Line

My Expat Network has only a few things going for it in my opinion.  For the price you pay in a given month (if choosing multiple servers which is a standard feature on almost any other VPN), you could get a more reliable, better documented service elsewhere.  The best thing about My Expat Network was their support, which was quick and responsive.  However, I can deal with mediocre support assuming the service itself is solid and I rarely need to take advantage of it.  But I don’t have to, because there are still less expensive services that offer good service AND support.  In the end, what stood out most to me was the effort that was made to claim absolutely no responsibility in their terms and policies.  This effort would almost certainly be better spent improving network infrastructure and finding a (well documented) solution for Linux customers.

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My Expat Network Prices, Plans & Features - 2019

Yearly
$4.00
per month
More Details
6 Months
$4.50
per month
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3 Months
$5.00
per month
More Details

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