ProXPN Users Reviews

6.8
13
6
Good
Based on 19 user reviews

Customers score for ProXPN

Pricing
7.0 / 10
Speed
6.0 / 10
Support
7.0 / 10
Features
7.0 / 10
Security
7.0 / 10
Connor Todd
United Arab Emirates
  • Pricing6.0
  • Speed4.0
  • Support2.0
  • Features2.0
  • Security4.0
3.6

Missing Kill Switch Feature

I was looking forward to privately browsing the internet using cheap options provided by ProXPN but I was disappointed to find that the have no kill switch feature. This feature is very important especially if your internet connection is disrupted abruptly.
Bobby Austin
Germany
  • Pricing6.0
  • Speed4.0
  • Support4.0
  • Features8.0
  • Security10
6.4

Average Prices

ProXPN has options when it comes to the subscriptions. Its lowest prices are not the cheapest I have seen in the market neither are they the highest. In general I can say I found the prices to be average although the lower price packages have several limitations.
Georgia Davidson
  • Pricing6.0
  • Speed4.0
  • Support4.0
  • Features6.0
  • Security6.0
5.2

Average Speed

Plan used: Premium
Due to the limited number of server locations, I experienced slow speeds which I think is an error that can be rectified by increasing the number of server locations around the world. Nevertheless, this did not contribute to any lag as I didn't experience any.
Wesley Harrington
United Kingdom
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Premium Member Enjoy a Full Refund

Plan used: Premium
If you purchase the Premium account, you are cushioned against unfair services because ProXPN has this 30-day risk free usage that allows you to request a refund if you are not satisfied with the services.
Ricardo Bailey
United States
  • Pricing8.0
  • Speed6.0
  • Support6.0
  • Features6.0
  • Security10
7.2

Three Customer Support Channels

Plan used: Premium
Although the customer at ProXPN was not prompt and swift as I expected it to be, I was relived to see several options you can use to reach them. They offer twitter support, email and via direct phone line. The live chat however is not available and this is quite disappointing.
Leila Miller
  • Pricing10
  • Speed10
  • Support8.0
  • Features10
  • Security10
9.6

Free Trial

Plan used: Premium
If you are always cut short by the free trial short periods like me, then you will have something to smile about when you finally start using the ProXPN. This VPN offers a free basic plan which has some decent options that will pr...Read More
Catherine Maxwell
Sweden
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

No Record of Logs

Plan used: Premium
I always have a policy of my own that when I am out fishing for a VPN and that is if you not keeping my logs, I am safe with you. ProXPN have a very clear no Logs policy which made me trust their services.
Adele Hill
South Africa
  • Pricing10
  • Speed8.0
  • Support10
  • Features10
  • Security10
9.6

Premium Member Enjoy a Full Refund

Plan used: Premium
If you purchase the Premium account, you are cushioned against unfair services because ProXPN has this 30-day risk free usage that allows you to request a refund if you are not satisfied with the services.
Zachary Sandoval
  • Pricing6.0
  • Speed4.0
  • Support6.0
  • Features6.0
  • Security4.0
5.2

Three Customer Service Channel

Plan used: Premium
Although the customer at ProXPN was not prompt and swift as I expected it to be, I was relived to see several options you can use to reach them. They offer twitter support, email and via direct phone line. The live chat however is not available and this is quite disappointing.
Ada Newton
Brazil
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Easy to use Basic Features

Plan used: Premium
Using the ProXPN app is very easy and less technical. You don't have to be an expert to be able to set it up, use the data and identity protection services of ProXPN. To me, it was just what I was looking for.

ProXPN Expert Review

6.8
Privacy
8 / 10
Pricing
8 / 10
Speed
6 / 10
Support
7 / 10
Features
6 / 10
Security
6 / 10

proXPN: Is it capable of providing comprehensive security?

As Internet users, we no longer have complete online privacy. From governments to cybercriminals, our online activities are constantly being tracked, and the risk of us losing our identity is increasing every day. The solution? VPN!

Despite operating in the industry for a long time now, proXPN is not a commonly known name among VPN users. Could this be because of inadequate marketing or unimpressive service? Let’s find some answers.

Is My Privacy Protected with ProXPN?

The privacy policy of proXPN is actually clearer than many of its competitors, which did surprise us quite a bit. When it comes to keeping logs, the company’s policy goes like this, “Our logging policy is quite simple, we don't log anything. We don't log any activity of our users at any time. proXPN = NO LOGS”. As you can see, this is one of the most straightforward statements we have come across in terms of a VPN service’s logging policy, and we are happy about the same.
The information that the company collects includes: users’ sign-up details, email, and password, and this extends to payment details for premium account customers. However, proXPN states that they only use this information to contact their users regarding their products and services, and that they “will NOT share this information with anyone. Period.” This information sharing policy gives us confidence on the level of privacy offered by the VPN service, because we have seen service providers who directly state that they use and share user information for different purposes. However, there is no mention of the availability of a kill switch on their website.
On the whole, we are certainly happy with the privacy level offered by proXPN.

How Much is ProXPN? Is There a Free Trial?

proXPN offers two different pricing plans: Basic and Premium. If you have already heard of the VPN service, you would probably know that it is quite famous for its Basic plan.

As the name implies, the Basic pricing plan is available for free, and hence is suitable for those looking to test the service, or just in need of some basic VPN features. While the privacy and security features available for this account are the same as the Premium account, your speed, access to servers, and other such features will be limited.
With the Premium account, on the other hand, there are no limits on speeds, and users have access to more advanced features, such as torrenting, access to servers worldwide, and more. If you choose the Premium pricing plan, you can go with three different subscription options: 3 months, 6 months, and 12 months, each priced at $9.98 per month, $49.95 semi-annually, and $74.95 annually respectively.
For Premium account users, proXPN offers a 30-day risk-free trial, so you can test the service’s features and request for a full refund if you are not satisfied with the same.
Although the pricing is not the lowest we have seen, the fact that the VPN service offers an exclusive free plan to benefit users is attractive and appreciated.

ProXPN Speed Test

proXPN has only limited server locations. As we always say, the number of servers hosted by a VPN service always has an impact on the speed it can deliver. With this VPN service, even though they promise unlimited bandwidth and VPN speed, it has to be said that the speeds we experienced weren’t up to par.
As mentioned earlier, the speed for the Basic account is already limited, but even with the Premium account, we cannot call the speed lightening fast. And since the speed isn’t too slow either, you shouldn’t experience any lag during your online activities. Therefore, streaming and P2P sharing shouldn’t be a big issue.

How is Customer Service at ProXPN?

Like most other VPN services, proXPN also takes customer service seriously, but only for its Premium account customers. The VPN service offers customer support via three channels: email, phone, and their Twitter support channel. Yes, this is quite extensive when compared to many other VPN service providers; however, the fact that there is no live chat support is a bit of a disappointment. And although they mention that users can contact them “day or night”, there is no mention about 24/7 customer support. There is also an FAQ section that you can use to gather some basic information.

Features

The proXPN website is simple and the layout is convenient, enabling us to navigate around the website with ease. However, we did feel that there was just too much information on the main page, which was a bit overwhelming.

Signing up for the VPN service is an easy task. If you wish to sign up for the Basic account, all you need to provide is your email address and a preferred password. On the other hand, if you choose to go with the Premium plan, you should first choose a subscription type, enter your email address and preferred password, and then choose the payment method you would like to use.
proXPN has an application for Mac, Windows, Linux, iOS, and Android devices, and Premium account users are given the ability to use the service on multiple devices.

As mentioned before, the VPN service only has a limited number of server locations which you can choose from, something that is actually quite underwhelming. The features offered by proXPN are basic, which include: easy setup and use, data and identity protection, online privacy, IP hiding, PPTP connectivity, and mobile device support.
In addition, there is another feature available for Premium users, called VPN Guard, which allows you to choose the programs that you want to shut down automatically if your VPN connection is dropped for some reason. Yes, it sounds more like a kill switch. Other than that, there is no other unique or exclusive feature offered by proXPN.

Is ProXPN Safe?

proXPN supports three VPN protocols: PPTP, IPSec, and OpenVPN. When it comes to encryption, the VPN service uses MPPE-128 for PPTP, AES256 for IPSec, and Blowfish CBC 512 bit encryption with 2048 bit keys for OpenVPN. Unfortunately, proXPN doesn’t offer the highest levels of security like many other VPN services do with their military grade AES 256 bit encryption.
However, when we tested the service, we did not detect any IP, WebRTC, or DNS leaks, which is a major plus.

Bottom Line

We are on the fence here with proXPN. Although the VPN service does impress us with certain features, such as its transparency on its privacy policy and easy-to-use software, it leaves us concerned in terms of security and speed. So, we would conclude by saying that this is a decent VPN service provider, but for the same amount, you will certainly get better services and features elsewhere.

ProXPN Prices, Plans & Features - 2019

Premium
$ 6.25
per month
More Details

was not what you were looking for?
VPNbase users recommend

From $8.32/month
Visit ExpressVPN
From $2.99/month
Visit NordVPN
From $2.50/month
Visit SaferVPN
From $3.50/month
Visit CyberGhost VPN