Whether you are looking to protect your online identity and privacy or wish to circumvent geographic restrictions from anywhere around the world to access to favorite local websites, Virtual Private Network (VPN) has long been the desired solution. Be it a frequent traveler or someone who just likes to stay safe and secure online, using a VPN service can serve both purposes.
Released in 2013, SaferVPN is a relative newcomer to the VPN industry. This Israel-based VPN service provider is known to offer extremely user-friendly and affordable services, and the company claims itself to be “the fastest and simplest VPN”, which is exactly what we’re here to find out.
Is My Privacy Protected with SaferVPN?
Internet users who make use of a VPN service always looking for privacy. The level of privacy offered by a VPN service can actually make a difference between its success and failure in the industry. When it comes to privacy, the first thing you should look for in a VPN service is whether or not they keep logs. SaferVPN is one reliable VPN service provider that doesn’t keep logs of your online activities, making sure that you remain anonymous throughout your online presence.
However, SaferVPN keeps some connection logs, which is something almost all VPN services do these days. The minimal information that the company does log includes the date and time of the beginning and ending of your session, your choice of VPN location, amount of data transferred during each session, and your “to and from” country of connection (not the IP address). The company guarantees that it “will never log your browsing activity, data, or IP addresses”, which basically includes: the data you view, share or download, the websites you visit, and your DNS queries or IP addresses.
SaferVPN also promises that it doesn’t “disclose personally identifying information to third parties”.
In addition, SaferVPN also provides you with the option of a VPN Kill Switch, which makes sure that your online traffic travels through a secure VPN connection at all times.
How Much is SaferVPN? Is There a Free Trial?
Like any other VPN service provider, SaferVPN also offers three different pricing plans. Sign up for a monthly package and you will have to pay $9.99 per month. On the other hand, if you wish to save some money, sign up for either the annual package or the 2 years package, which are priced at $4.99 / month and $3.49 / month respectively. On the whole, the pricing of SaferVPN is quite average, neither too high nor too low, because we have seen VPN services that charge more as well as less than these amounts.
SaferVPN offers a 24-hour one-time free trial for its users, for which they don’t require your credit card information. In addition, the company also offers a 30-day money back guarantee, which gives you plenty of time to test the VPN’s services and performance, and cancels your subscription if you are not happy with the services offered. Many VPN services that offer a money back guarantee don’t usually provide free trials as well; the fact that SaferVPN offers both, even it is just a 24-hour free trial, does impress us.
If you are a business user, your price structure will be as follows:
The business plan also comes with a 30-day money-back guarantee, totally risk-free. Also, the features offered for business users are quite extensive.
SaferVPN Speed Test
When you choose a VPN, one of the important features you should look for is speed. How fast the VPN servers are can make a difference in your connection and the activities you perform online. SaferVPN claims to be the “Fastest VPN” available today. But, is it really the fastest?
When you research online about the VPN’s speed, you will come across mixed reviews. While some users are happy with the speed, others make it clear that the reality doesn’t match with the company’s claim of being the fastest VPN.
With over 700 servers at their disposal, SaferVPN delivers speeds that are on par with other leading VPN service providers. The connection speed and DNS lookup are great. The download speeds offered by the service are great, and it also makes streaming easy. The company also introduced US Streaming servers to make it easy for people to access Netflix, Hulu, and other US-based video streaming websites. What makes us like the VPN is its consistency in speed. Even if the speed drops, there is a very minimal drop in performance, which is exactly what we require from a VPN service.
How is Customer Service at SaferVPN?
As mentioned earlier, SaferVPN is one of those VPN services that is highly user-friendly. However, the company still offers great customer service. When it comes to customer service, users always look for 24/7 support, and SaferVPN doesn’t disappoint you in this aspect. It offers 24/7 customer support via both live chat and email, where the knowledgeable and experienced representatives of the company are readily available to answer users’ queries.
If you are not in a hurry, you can also open a ticket, providing some of your basic details, and your question. There is also an exclusive Help Center, where you will be able to find information on various topics, categorized both in terms of devices and general topics.
What’s more important is that SaferVPN is one of the most transparent VPN brands we have come across. The company clearly specifies its address and contact number right on the website, which not many VPN service providers do.
Starting off with the company’s desktop application, we should mention that the company has put in a lot of efforts to make it simple and non-intrusive. The overall website is well-designed and makes navigation around the pages easier. Signing up for the service is also very easy; all you need to do is provide your email ID and set a password. Once you log in, you can either choose to go with the automatic server selection or choose from the long list of countries displayed in front of you. Also, the VPN allows users to have five simultaneous connections.
When it comes to VPN protocols, SaferVPN supports a wide range of protocols, and you will be given the option to go for automatic protocol selection or choose between OpenVPN, PPTP, IKEv2, and L2TP/IPsec according to your preference. Yes, there are VPN services that support more protocols, but to be fair, these are the most preferred and used ones and therefore, we don’t really mind the lack of other variables.
One interesting feature offered by SaferVPN is Automatic Public Wi-Fi Security. One of the main reasons people use VPN is to attain security while on a public Wi-Fi network. To cater this crowd, the company provides this feature where all your online activities and valuable data will be automatically protected when you use an insecure network.
SaferVPN has over 700 VPN servers located in more than 35 countries all across the world. With such vast network, the company is able to provide you with the ability to switch servers any number of times and access the internet without any restrictions. Though restricted to a few servers, the VPN supports torrenting as well. On the whole, the features offered by SaferVPN are quite good, but we have seen a lot more offered by some of the leading VPN service providers.
Is SaferVPN Safe?
SaferVPN uses the highest level of encryption, 256-bit encryption, in the VPN industry, and therefore provides users with great security, protecting their identity from various third parties. In addition, the company also offers Automatic Public Wi-Fi Security, as mentioned before, to help prevent identity theft, secure all your online transactions and private messages, as well as protect your devices from hackers. Since all this is done automatically, you won’t have to worry about your online activities being monitored or your valuable data being stolen when on public Wi-Fi networks.
As far as businesses are concerned, SaferVPN provides amazing security for SMEs and large enterprises alike. Even better, with their hardware-free cloud VPN, you can not only skip the usually annoying installation process but also save money on external hardware.
Apart from these, the VPN also provides DNS leak protection on its Mac OS X and Windows apps.
It is good to know that SaferVPN has made a lot of changes and improvements since its launch. Today, with great customer support, high-end security features, high level of privacy, and also an amazing set of features for business users, SaferVPN has managed to become a great VPN service provider for home users and businesses alike. Yes, the company can further extend its list of features for home users; but, with what it currently offers, it is certainly one of the best VPN service providers available today.