Smart DNS Proxy Users Reviews

4.0
0
1
POOR
Based on 1 user reviews

Customers score for Smart DNS Proxy

Pricing
6.0 / 10
Speed
4.0 / 10
Support
2.0 / 10
Features
2.0 / 10
Security
6.0 / 10
Martin Bee
Portugal
  • Pricing6.0
  • Speed4.0
  • Support2.0
  • Features2.0
  • Security6.0
4.0

When it works it is great but....when it doesn’t you get no support

Plan used: 1 Month
I can not watch the BBC iPlayer and the support I can getting is total rubbish. No help has been forthcoming.

I wish I had not signed up for 12 months.

AVOID AT ALL COSTS

Smart DNS Proxy Expert Review

7.2
Privacy
6 / 10
Pricing
8 / 10
Speed
7 / 10
Support
7 / 10
Features
8 / 10
Security
7 / 10

Smart DNS Proxy VPN Review

Smart DNS Proxy is a Seychelles-based DNS Proxy service that supports a wide range of devices which include PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone and Android devices. Offering 400 servers in 80 locations, which cover 32 countries around the world, and providing DNS IPs, Smart DNS Proxy allows users to access both VPN services and DNS Proxy services.

Smart DNS Proxy allows users to unblock websites across the world and access video and music streaming services such as Netflix, Hulu, and iPlayer. Its DNS Proxy service provides a reliable speed, but it doesn’t have the strong encryption that users can typically find in VPN services. They can also use Smart DNS Proxy’s SmartVPN or VPN service, especially if they are more concerned with security than speed. Its SmartVPN and VPN services support protocols such as PPTP, L2TP, SSTP and OpenVPN

Is My Privacy Protected with Smart DNS Proxy?

Smart DNS Proxy does a poor job of explaining its privacy and logging policies. Comments are brief, scattered around and grammatically dodgy, plus it wasn't always clear exactly which service the company was describing (DNS, VPN, website).

The descriptions provided are often vague. The ‘what we collect’ clause, for instance, tells us that the service "may collect personally identifiable information from users in a variety of ways... including through online forms for ordering its services and some other instances users may get invited to volunteer such information." Well, that's clear, then.

When the website does talk about logging, there's not a whole lot of detail: "There is also no logs in our network so all your queries are anonymous." Unsurprisingly, there's nothing at all on session logs.

Privacy Policy
This Privacy Policy ("Policy") covers the website http://www.smartdnsproxy.com which is owned and operated by Global Stealth, Incorporated ("SmartDNSProxy", "we", "us", "our"), and all associated SmartDNSProxy services (“Services”) provided by Global Stealth, Inc. through these Websites.

What we collect
Global Stealth, Inc. may collect personally identifiable information from Users in a variety of ways on its websites, including through online forms for ordering it's services and some other instances where Users may get invited to volunteer such information.

How We Use Information
Global Stealth, Inc. collects and uses such information only insofar as it deems it reasonably necessary in order to provide our Services, for us to manage and send you notices regarding your account, and for us to send you notices regarding the Services. We however will NOT share this information with trusted affiliates, independent contractors, business partners or outside entities.

How We Secure the Information
We protect all Personal Information with industry standard security systems. We restrict access to Personal Information collected about you to any connection other than Our automation system. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

How We Secure the Information
We do not allow the use of our service for any kind of illegal actions - carding, spam and hacking. We reserve the right to terminate, without warning, any account that violates this policy. Usage of services constitutes acceptance and understanding of this policy.

Privacy Policy Changes
We reserve the right to modify this Policy at any time, so please review it frequently. We will post those changes to this privacy statement on the home page and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

How Much is Smart DNS Proxy? Is There a Free Trial?

Smart DNS Proxy, similarly to 90% of the VPN and SmartDNS providers out there, has one set plan for increasing discounts the longer you sign up for. Unlike other providers though, they also have a 24-month plan which comes in at only $2.08/month. This is a great price for a SmartDNS service.

Smart DNS Proxy also provides a fantastic 14-day free trial that doesn’t require you to enter any sensitive/payment information. Annual subscriptions also come with a 30-day money-back guarantee, which is great to hear. The only thing to be careful of is that once an annual subscription expires it will change to a recurring monthly plan.

Smart DNS Proxy Speed Test

As discussed, Smart DNS Proxy doesn’t protect your IP address, so we saw our own IP when doing the IP test. We were pleased with the DNS leak test, as unlike some other providers the only result was the DNS that we were required to set up. Since there is no encryption, it was also no surprise that there was virtually no speed drop in the system and this remained consistent no matter what device or streaming service we were using.

How is Customer Service at Smart DNS Proxy?

Smart DNS Proxy has 2 types of support: live chat and ticket/email.
The live chat is quick to reply and very helpful, however, they are less knowledgeable about the technical aspects of the company and are mainly there for general questions. The ticket support fills in this gap, by having a multi-tier support system, and is just as helpful and supportive.

Features

Smart DNS Proxy provides you with the unblocking of 6 popular websites, including Facebook, Twitter, Vevo and YouTube. Alongside this they provide access to 133 Video and Music streaming services in 32 countries – of course Netflix, Hulu and iPlayer are included in this list.

To be able to achieve all this great unlocking they have 400 servers around the world with 4 DNS IPs, which are the load balancers. The servers also help with redundancy and maintaining the reliability of speeds and availability of the service.

You can use the SmartDNS with any number of devices, as long as you have the same IP address (connected to the same network). However, if you want to use it at multiple locations at the same time you will have to purchase another account.

Smart DNS Proxy is a brand of Global Stealth Inc which is based in the Seychelles in order to protect its customers. Global Stealth Inc is part of Cakinberk Telekom who previously ran BoxPN and also owns GetFlix – meaning they have plenty of experience in running VPN and DNS networks.

Is Smart DNS Proxy Safe?

Since Smart DNS Proxy is only a SmartDNS provider, it is of no surprise that they do not provide any kind of security when it comes to connection of the service.

Both their Privacy Policy and Terms of Use are well-laid-out and give great clarity about the operations of the company. In it, they clearly highlight the information they collect and why – payment processing primarily. Interestingly, their law firm is based in Canada and that’s where any disputes will be resolved.

Bottom Line

Overall Smart DNS Proxy is probably the best SmartDNS Company that we have tested so far thanks to its low prices, ease of use and great support. While some people may be put off by its lack of software/apps with regards to SmartDNS (especially the way they have implemented it) we think this is great.

Smart DNS Proxy Prices, Plans & Features - 2019

Yearly
$ 3.33
per month
More Details
3 Months
$ 4.30
per month
More Details
1 Month
$ 4.90
per month
More Details

was not what you were looking for?
VPNbase users recommend

From $8.32/month
Visit ExpressVPN
From $2.99/month
Visit NordVPN
From $2.50/month
Visit SaferVPN
From $3.50/month
Visit CyberGhost VPN