SuperVPN Expert Review

7.0
Privacy
7 / 10
Pricing
7 / 10
Speed
7 / 10
Support
7 / 10
Features
7 / 10
Security
7 / 10

Super VPN Review

Based in the United States, Super VPN was founded in 2010 by a team with an extensive experience in web hosting and IT services. Super VPN aims to offer a service that is fast, convenient and feature-rich. The VPN is designed to provide security and anonymity, and it can also help users to defeat restrictions in order to get access to content that is restricted in their location. They offer a wide variety of plans to suit different requirements. We will find out more about Super VPN in this review, offering information that will help you to decide if it is the right option for your needs.

Is My Privacy Protected with SuperVPN?

Logging and Privacy Policy is a surprising part of almost every VPN provider. Super VPN takes an edge over competitors by offering an entire log-less policy. None of the users’ online activities are recorded except for basic user information that includes:

  • Access attempts
  • Session duration
  • Bandwidth used

Super VPN retains specified information for up to five days for service delivery and quality assurance purposes.

Privacy Policy

General
We take your privacy seriously and below explained what we may collect from you, how we store and how we use this information. Please read the following carefully to understand our views and practices regarding your personal data and how we, as data controller (as defined by the Data Protection Act ("DPA" 1998) of your personal data that you provide to us, will treat it. Using our services and software you are agree to our "Terms and Conditions" and "Privacy Policy" described below.

What we monitor
We do not monitor your traffic. The only thing we monitor is that the IPs you are using to enter our servers are not blacklisted in respected Black lists databases, like spamhaus.org. This monitoring is provided for yours and our security.

Cookies
You can find more information about what a cookie is here: http://en.wikipedia.org/wiki/HTTP_cookie We do not use our own Cookies, but Cookies might be used by the third parties that links from our app lead to. By clicking on to third-party website you are consenting to their use of cookies.

Where we keep your information
We keep all information on highly secured servers based in United Kingdom and USA. All Information might be transferred to other servers we could use and we will take reasonably care with these possible transfers.

How the Information is transferred
When you setup out app on mobile device you are installing a security key and all information transmitted is encoded. Our service allows you to surf the Internet and even connect to public networks without the fear that information could be stolen. It is also allowed you to use VPN tunnel to go to the Internet using preferred Servers and Geo locations.

To whom and how we can disclose information:
We may disclose information we collect from you: To the law enforcement organizations, if we are obliged to, and Information required in suspect of breach of the law. To the employees and Technical specialist working with us. We have procedures and agreements in place that all information is strictly confidential.

How Much is SuperVPN? Is There a Free Trial?

Super VPN serves users of all levels with its economical pricing plans. Super VPN plans start from as low as $8 per month. All plans offer unlimited traffic, unrestricted speed and a seven-day money-back guarantee. However, discrimination among several features exists including tunneling protocols, multi-platform compatibility, simultaneous connections and pricing.

In case a subscriber wants to use a single VPN account for multiple devices then he should option for a Deluxe SSL, Torrent or Offshore plans. The PPTP package is priced at $8/month and is the cheapest of all with 128-bits industry standard encryption.
A variety of payment methods adds ease at the time of subscription. Super VPN currently offers a range of payment modes and accepts all leading credit cards. In addition to this, modern payment methods are also offered including PayPal, Wire Transfer and Check.

Super VPN offers a generous seven-day money-back guarantee, providing subscribers with hands-on experience of the service. If a subscriber has technical issues with Super VPN he can claim for a 100% refund within seven days of subscription. The refund is provided under SWREG’s fair usage policy to prevent abuse of service.

SuperVPN Speed Test

After conducting Super VPN’s performance test, we were satisfied with no IP leak, DNS leak but a little drop on bandwidth. However, a slight loss of 25% bandwidth was faced but happily we were able to stream Youtube, Netflix, HBO and several other services in blazing fast speed with zero interruptions.

How is Customer Service at SuperVPN?

Customer support plays a vital role in delivering best-quality service experience. Super VPN customer service is a hallmark of quality with various support channels ranging from 24/7/365 live chat tech support, email ticketing system and FAQ (Frequently Asked Questions). However, the knowledgebase section is missing from the website, which could have provided instant support at the time of a query. We tested each support channel to evaluate the service of Super VPN support. The 24/7 live chat technical support at Super VPN offers an instant solution to users’ query. Unlike many providers, the chat support option can be found in the top right corner of the website, and it takes few moments to connect to a customer support officer.

An email ticketing system serves secondary route to assist users with a comprehensive solution for complex technical issues via email. The ticketing system at Super VPN aims to deliver expert assistance while allowing subscribers to express their problems in detail. With ticketing support system users don’t need to talk to support officers. Interestingly, user reviews on our website and elsewhere suggest ticketing support as the bedrock of Super VPN service’s appeal.

Super VPN’s ticketing support system is praised for its timely response (mostly within 24 hours). To test ticketing support system, we dropped off a query and are waiting for a response from one of the technical assistance officers.

Features

  • Number of Server Locations (countries)               48
  • Number of servers                                                      475
  • Does VPN keep logs                                                   Yes
  • Includes Kill Switch                                                   No
  • Devices per license                                                     3
  • Offers a plan specifically for Blackberry devices
  • Free account
  • Seven-day money back guarantee
  • Over 30 countries
  • 474+ servers located across 48+ countries
  • 24/7 Tech Customer Support Offered
  • 100 Gigabits/Sec High-Speed Bandwidth Capacity
  • Strong Tunneling Protocols Offered (PPTP, L2TP IPSec, SSTP, OpenVPN)
  • Supports up to 5 Simultaneous Connections
  • Top Network 4096 bit SSL Military Grade Encryption
  • Cross Platform Support for Windows, Mac OS X, iOS, Android, Symbian & Linux
  • Free Version Available
  • No Activity Logging Policy
  • 7-Day 100% Money Back Guarantee
  • Offers Specific Plan for Blackberry
  • No Bandwidth Caps
  • Prices Starting from $8 Per Month

Is SuperVPN Safe?

SuperVPN offers top-of-the-line security measures and best tunneling protocols in the market. A subscriber may choose from PPTP protocol with 128 bits industry standard encryption, that allows subscribers to surf Geo-blocked websites from PC, Mac OS X and other devices.

On another hand, SSL protocol comes with 4096 bits military grade encryption that aids in bypassing the Geo-restrictions on online gaming, VoIP services and on-demand entertainment websites (Youtube, Nine Network, Netflix, Hulu, BBC iPlayer and much more).

Torrent lovers can freely download torrents using Super VPN torrent plan. It ensures a reliable protection during torrenting with SSL protocol (4096-bit encryption keys offered). With SuperVPN torrent plan a subscriber can choose from a range of torrent friendly servers located in USA and Germany.

Bottom Line

Super VPN offers simplicity and convenience to bypass Geo-blocks and add security to your connection. The service focuses on protecting your data when you are using public WiFi and it also has a dedicated plan for torrents and platforms like Blackberry. The level of security offered is not the highest and the prices of the plans are high when compared to other options. However, Super VPN offers good features and great compatibility, which makes it a good choice for different scenarios.

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SuperVPN Prices, Plans & Features - 2019

Deluxe SSL
$15.00
per month
More Details
Torrent Plan
$20.00
per month
More Details
Offshore Plan
$30.00
per month
More Details

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