TapVPN Free VPN Expert Review

7.0
Privacy
7 / 10
Pricing
7 / 10
Speed
7 / 10
Support
7 / 10
Features
7 / 10
Security
7 / 10

TapVPN free VPN Review

TapVPN is a popular VPN app for Android that offers a free plan which gives you 6GB of traffic a month, and enables access to eight locations covering North America, Europe, Singapore and Bangalore.

Is My Privacy Protected with TapVPN Free VPN?

Unusually for an Android VPN app, TapVPN has a website and a Privacy Policy. I pointed our browser in its general direction, and immediately spotted the lengthy list of personal information which TapVPN might collect. Here it is, in full and unedited form:

  • First name, last name, mobile phone number, IP address, physical address, email, username and password.
  • Device ID, data from apps of third parties installed, manufacturer data, browsing history, bookmarks and network settings.
  • Available data regarding malicious applications, files and other potential threats on your device, their behavior and origins.
  • Public data collected as you use our Services (e.g. Log Data). Log Data refers to technical information that is automatically collected by us when you use our

Services (e.g. error logs, dump files).
TapVPN also points out that if you sign in using a third-party account – Microsoft, Facebook, Google, and so forth – it may also be able to collect your account data, text, archives, photos, bookmarks, info of your contacts and their common contacts, login data and profile information such as ‘about me’, ‘friend lists’ and ‘interests’.
Allowing TapVPN to use your device’s idle time will give it access to 'a part of your Internet, network connection and computer resources', mostly using Wi-Fi but perhaps also 'very limited cellular data'. What's it doing? I have no idea and TapVPN isn't saying, but if your device is regularly exchanging data with something else then there's at least some scope for logging.
I would normally be more concerned about logging any of my VPN activity, but TapVPN doesn't say anything about this at all. It's probably safest to assume that your browsing is being logged at some level, even if only via session data (connect and disconnect times, incoming and outgoing IP addresses.)
Over time, TapVPN could build up a substantial amount of data about you, and you shouldn't rely on the company to keep this private. The small print says that it may be disclosed 'when commanded under applicable law', 'to encounter any actions that... constitute a contingency or liability for us', 'in response to a valid request or subpoena from a government or law enforcement agency', 'to defend the property, rights and integrity of any of our users, advertisers or licensors' and 'to process, manage and oversee legal claims and processes brought against us by third parties (e.g. takedown notices).'

Privacy Policy

Introduction and Scope
This Privacy Policy (the “Policy”) sets forth a legally binding engagement between Smart Media Internet Marketing Ltd. (hereinafter referred to as “Tapvpn” and also ‘us’, ‘its’, ‘ours’ and/or ‘we’) and you (hereinafter referred to ‘you’, ‘your’, and/or ‘yourself’), a user/visitor/browser of our websites, products and services, whether registered under an account or not.
Overall, this Policy governs your access and use of the Tapvpn software (the “Software“), the Tapvpn SDK as incorporated in other software or services, the Tapvpn websites (the “Site“, along with its sub-domains and its mobile optimized versions) and any appertaining content, services, components and applications thereto (the “Features“) as offered by us (all of them shall be collectively referred to herein as the “Services“).
By registering with us or otherwise using our products and services, you thereto consent to the collection, transfer, processing, storage, disclosure and other uses of your PI as described in this Policy.
This Policy shall not apply to third-party products or services available through Tapvpn for which a separate privacy policy is provided. Please review their policies to make sure you agree with the manners in which they collect and process your PI.

Information Collected By Us
In order to use our Services, you will need to disclose your PI to us, including but not limited to:

  • First name, last name, mobile phone number, IP address, physical address, email, username and password.
  • Device ID, data from apps of third parties installed, manufacturer data, browsing history, bookmarks and network settings.
  • Available data regarding malicious applications, files and other potential threats on your device, their behavior and origins.
  • Public data collected as you use our Services (e.g. Log Data). Log Data refers to technical information that is automatically collected by us when you use our

Services (e.g. error logs, dump files).
The Software may offer the functionality of using your third-party credentials (e.g. Microsoft, Slack, Google or Facebook) to execute single-sign-on, and in that manner we will also collect your PI as provided to us by such third-party platforms; such as your account data, text, archives, photos, bookmarks, info of your contacts and their common contacts, login data and profile information such as “about me”, “friend lists” and “interests”. We will not collect more information when using such credentials beyond the PI such third parties generally disclose to us via their services. For more information, please refer to the Agreement and policies of such platforms.
If you do not wish to reveal your PI to us, you may still be able to use our Software, but we cannot guarantee that you will be able to use it at its fullest.

How We Use Your Information
We will generally collect, use and disclose your PI to:

  • Provide, operate, maintain, improve, and promote our Site and our products and services.
  • Investigate errors and crashes.
  • Provide customer service, archival and backup functionalities.
  • Provide security and fraud-detection Services.
  • Answer to comments, questions, and requests you submit to us.
  • Verify your e-mail address; send password retrieval links and other account notices.
  • Improve your user experience and provide you with personalized support
  • Enable verification and administering upgrades, updates, development, research, process, safeguard and improvement of our Services.
  • Offer surveys, promotions, newsletters, sweepstakes entries and rewards.
  • Monitor and analyze trends, usage, and activities in connection with our products and services and for marketing or advertising purposes.

We may also share non-personally identifiable information with third parties, such as aggregate user statistics, analytics, demographic information, and website usage information. We will not share PI with third parties for marketing purposes without your permission. With your consent, these third parties may offer promotions (including email promotions) or sell items or services to you through our services.
Upon the case where our business is or becomes part of any merger, acquisition, financing or similar transaction, or in the event of insolvency or bankruptcy, your PI may be disclosed and otherwise transferred to such entities. Simple use of our services entails your acknowledgement and authorization to such information transfer, if any.

How We Process Your Information
As our user, you will normally be able to manage and select the quantity and type of PI you may reveal to us when using our Services, usually in your account settings. We constantly try to develop our user experience, and continuously work to: (i) notify you concerning the ways in which your personal information may be utilized and shared (overseas included); (ii) preserve the security and protection of your personal details; and/or (iii) enforce the accessibility of your personal information in order for you to exercise your right of correction of said information.
In order to execute your privacy rights, kindly get in touch with us as instructed in the contact section of the Site. Your privacy request must include, at the least, the following information: (i) your complete name, address and/or e-mail address for us to inform you the response to your request; (ii) attached documents testifying your identity; and (iii) a lucid and brief description of the PI with regard to which you seek to enforce any of your privacy rights.

How Much is TapVPN Free VPN? Is There a Free Trial?

The free version is stuffed with ads which pop up on connect actions, disconnects and just when they feel like it, apparently. You know how it works.
That’s the price you pay for a free app, and if this all gets too painful, you can upgrade to an ad-free unlimited bandwidth plan for £3.89 ($5.45) a month. We've seen worse, but for comparison, Private Internet Access can charge you as little as $2.91 (£2.08) a month if you pay for two years upfront, and that will get you a far more powerful product which you can install on up to five of your devices.

TapVPN Free VPN Speed Test

Speeds were less impressive. Our test phone managed 28Mbps in download speeds in our review environment, but this dropped to 12Mbps when connected to London. We got 7Mbps from Amsterdam, 4-5Mbps via New York and 2-3Mbps when going long-distance via Australia. We've seen worse, and even these speeds are enough for most tasks, but it's not the 'superfast' connection promised on Google Play.

We withdrew our permission for TapVPN to use our device resources and repeated our speed tests with the regular, not-at-all premium servers. These were slower, but still usable, at for example around 8Mbps for London and 3-4Mbps via New York.

How is Customer Service at TapVPN Free VPN?

Customer support is efficient in that all questions are answered in just a few hours and in detail. There is no live chat, but hopefully they are working on it.

Features

  • Number of Server Locations (countries)            9
  • Number of servers                                                  1350
  • Number of IP Addresses                                       10000
  • Does VPN keep logs                                               Partially
  • Includes Kill Switch                                               Yes
  • Devices per license                                                 1
  • Available for Android users only
  • Unblock movies, sports and music channels
  • Wifi hotspot protection
  • 6GB free bandwidth per month
  • Servers in multiple locations

Is TapVPN Free VPN Safe?

They advertise themselves as a “WiFi defender” because it’s particularly important that Android users protect their data when surfing public WiFi hotspots. These are prime targets for hackers, snoopers and thieves to intercept unsuspecting web users as many hotspots don’t provide adequate protection. Using a VPN like Tap will ensure that all traffic is encrypted as it enters the VPN server. You can surf securely and anonymously with 256-bit encryption, and have peace of mind that no hacker is able to break through and cause havoc.

Bottom Line

TapVPN could be useful as an easy way to unblock Netflix, but its data collection policies make us nervous and we wouldn't use the service for anything where privacy is important.

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TapVPN Free VPN Prices, Plans & Features - 2019

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$ 0.00
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