Windscribe VPN Users Reviews

6.4
7
2
DECENT
Based on 9 user reviews

Customers score for Windscribe VPN

Pricing
6.0 / 10
Speed
8.0 / 10
Support
6.0 / 10
Features
6.0 / 10
Security
6.0 / 10
Helena McGuire
  • Pricing6.0
  • Speed8.0
  • Support8.0
  • Features6.0
  • Security6.0
6.8

Wrong location

Plan used: Windscribe Pro
Windscribe VPN is based in Canada. A country best known for its surveillance of user activities. This is one of my fears that this vpn will not live up to the required standards. Unless the location of this VPN Is changed, the anonymity of the customers will remain in doubt.
Bryan Hunter
Romania
  • Pricing4.0
  • Speed8.0
  • Support8.0
  • Features8.0
  • Security8.0
7.2

Their prices are a little bit high

Plan used: Windscribe Pro
Compared to the other VPNs I have used, Windscribe tents to be more expensive. I think the prices should be lowered a bit.
Sara James
  • Pricing6.0
  • Speed8.0
  • Support4.0
  • Features8.0
  • Security4.0
6.0

The company stores some details about customers

Plan used: Free
However, there is certain information that the company does store. Windscribe VPN stores total amount of bandwidth consumed by each user account in a month.
Lela West
Luxembourg
  • Pricing10
  • Speed10
  • Support10
  • Features10
  • Security10
10

Strict no-logging policy

Plan used: Windscribe Pro
The vpn does not store connection logs, IP timestamps. This is a great effort considering the fact that it is located in Canada. Good work.
Ina Marsh
Canada
  • Pricing8.0
  • Speed10
  • Support8.0
  • Features8.0
  • Security8.0
8.4

Modern and flexible modes of payment

Plan used: Free
The payment methods accepted by the VPN service include PayPal, Visa, MasterCard, American Express, Paymentwall, and Bitcoin. This gives me a lot of options when paying them.
Josephine Osborne
United States
  • Pricing4.0
  • Speed4.0
  • Support2.0
  • Features2.0
  • Security4.0
3.2

The customer support is not a 24/7 feature

Plan used: Windscribe Pro
Windscribe support is not available 24/7, and it took several hours for their representative to get back to us. This is very unacceptable becase the globe is a 24 hour economy. Why not them?
Emma Rowe
United Kingdom
  • Pricing4.0
  • Speed4.0
  • Support4.0
  • Features4.0
  • Security4.0
4.0

They don't offer the kill switch option

Plan used: Windscribe Pro
Without this option, I don’t think if any vpn company should even say that they have prioritized their customers anonymity. I pay for anonymity and all the rest come second. This is not acceptable.
Hunter Caldwell
United Kingdom
  • Pricing10
  • Speed10
  • Support10
  • Features8.0
  • Security10
9.6

Excellent option for streaming

Plan used: Free
I do enjoy the streaming services that they offer me. It has now become my norm to watch all the new movies and series trails from this site. It is a great deal.
Jayden Nguyen
United States
  • Pricing10
  • Speed10
  • Support8.0
  • Features8.0
  • Security8.0
8.8

Offers unique services

Plan used: Free
The company is very is unique in the customer support options. For users to obtain technical support, the VPN service provides a three different means: a chat app, an online ticket, and also through their Reddit forum.

Windscribe VPN Expert Review

8.0
Privacy
8 / 10
Pricing
8 / 10
Speed
8 / 10
Support
6 / 10
Features
9 / 10
Security
9 / 10

What is Windscribe VPN?

Windscribe is a relatively new VPN service provider in the industry that has made quite a strong impact with its different features. This Windscribe VPN review will give you an insight into how good this VPN service is for varied requirements.

Windscribe is a Canada-based VPN service that establishes itself as more than that. They describe themselves as a company that aims to develop “easy to use yet powerful tools that allow anyone to circumvent censorship”. Is this service only about unblocking censorships or does it serve more purposes?

Is My Privacy Protected with Windscribe VPN?

As mentioned before, Windscribe VPN is based in Canada, a country infamous for its surveillance of user activities. Therefore, it is a given that this is a less than perfect place for any VPN service to be registered in. However, when you choose a VPN that is located in one such country, it is important to make sure that they have a strict no-logging policy.
When it comes to logs, Windscribe VPN states that they “do not store connection logs, IP timestamps, or sites you visit (we are firm believer that one's browsing history should be taken to one's grave)”. This is something we really appreciate from a VPN service that is located in a highly restrictive country.
However, there is certain information that the company does store. Windscribe VPN stores the total amount of bandwidth consumed by each user account in a month, but not their historical usage. Also, when you connect to one of their VPN servers, they store your “OpenVPN username, VPN server connected to, time of connection, amount of data transferred during the session.” However, all data is stored only temporarily and is discarded within 3 minutes after your session is over.
Even during the sign-up process, the VPN service requires only a username and password. You are given the freedom to choose whether or not to issue your email address during signup, for password recovery and periodic update notification purposes. And if you choose to stop using the service, you can ask them to delete your account and all pertinent details by simply submitting a ticket. Overall, the level of privacy offered by Windscribe VPN is quite impressive, except for the fact that there is no kill switch option.

How Much is Windscribe VPN? Is There a Free Trial?


Windscribe VPN has three different pricing plans for users to choose from: a monthly plan, a yearly plan, and a biannual plan. The monthly plan is priced at $9 per month; the yearly plan at $49 every 12 months; and the biannual plan at $89 every 24 months. All these plans, commonly called Pro plans, come with the same set of features. If you choose the biannual plan, you also get a free 6 months premium subscription to Dashlane – a password manager app. Although the monthly plan seems to be a bit expensive, the other two long-term plans are quite affordable.
In addition to these paid subscriptions, the VPN service also offers a Free plan, which you can use for free for as long as you like. Although the features with the free plan are limited, as always, the ones offered by Windscribe VPN seem to be better than what many other VPN services offer in their free plans. With this free plan, you can use 10 GB of data per month, enjoy unlimited connections, and access servers in more than 10 countries, all of which we think is quite generous for a free subscription.
The payment methods accepted by the VPN service include PayPal, Visa, MasterCard, American Express, Paymentwall, and Bitcoin.

Windscribe VPN Speed Test

In addition to the importance of operating a number of servers, it is also extremely vital for a VPN service to have a vast and most diverse VPN network in order to let their clients experience the best possible speeds. Windscribe VPN has servers located in more than 52 countries and 100 cities around the world, which is greater than many other VPN services we have seen.
When it comes to speed, as we expected, the paid servers delivered higher speeds than the servers we were able to work with in the free plan. The speeds of the paid VPN servers were great, which makes the service an excellent option for streaming, even in HD. Despite the fact that we did experience slower connections some of the time, the overall speed was good and consistent.

How is Customer Service at Windscribe VPN?

Windscribe VPN is unique in their customer support options. For users to obtain technical support, the VPN service provides three different means: a chat app named Garry, an online ticket, and also via their Reddit forum. However, support is not available 24/7, and it took several hours for their representative to get back to us.
If you prefer to learn things on your own, Windscribe VPN has a separate Knowledge Base, and an FAQ section, and also Setup Guides to help you with the installation process. There is no phone support offered by the service.

Features


Windscribe VPN has a website that looks and feels professional in every aspect. It is designed to be easy to use and the overall layout makes it easy for users to find the information they need without too much fuss.

Signing up for Windscribe VPN is an extremely easy process. First, you will need to choose between the Free and the Pro plans. We chose one of the Pro plans and the next step was to create a username and a password. You have the option to choose whether or not to give your email address during this step. After this, you will be able to download the VPN client for your device.
The VPN service can be used on a wide range of devices, browsers, and operating systems, including Windows, Mac, Linux, Google Chrome, Firefox, Opera, Blackberry, Android, iOS, KODI, Nvidia Shield, Amazon FireTV, and also on Tomato and DD-WRT routers. This is an extensive offering and will be appreciated by many users.
Along with the many standard features that you usually get from a VPN service, Windscribe VPN also offers some exclusive ones. The service offers what it calls Windflix, a feature that enables users to access US or UK Netflix regardless of where they are. With the VPN’s Config Generators, you can easily generate different configs for all your devices.

For the desktop app, Windscribe VPN offers a Firewall feature to eliminate leaks and block connectivity outside the tunnel. When it comes to browser extensions, your feature set is inclusive of Double Hop, Cruise Control, Cookie Monster, Timezone Spoofing, and more.

Is Windscribe VPN Safe?

When it comes to security and encryption, Windscribe VPN definitely scores high. The VPN service uses the OpenVPN protocol with AES-256 cipher encryption on all its desktop applications, and as we know, this is the most recommended and highly secure encryption level currently used in the industry. The service also supports perfect forward secrecy.
Another key plus to Windscribe VPN is that we did not detect any DNS, WebRTC, or IP leaks during our testing phase.

Bottom Line

Windscribe VPN is one of the few VPN services that offers a wide range of setup options for different devices and platforms, has an exciting set of features that users will be able to enjoy, offers a great free VPN plan, and also provides excellent security features. All of these together make this an amazing VPN service for users to consider. If there is one aspect where the service must concentrate more on improving, it would be their customer support.

Windscribe VPN Prices, Plans & Features - 2019

Windscribe Pro
$ 9.00
per month
More Details
Free
$ 0.00
per month
More Details

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